Maestro Pro

Support

Maestro Pro is made by Caffeine Media. If something is not working, or you have an idea, send an email and you will get a real reply.

support@maestro-pro.app

Your licence

Lost your licence key? You can have it emailed to you, with no need to write.

Recover Your Licence Key

Feedback

Found a bug or have an idea? It goes on a public board where others can vote on it.

Provide Feedback

Before you write

The guide covers every feature, and Troubleshooting answers the common questions: no sound, a score that will not follow, a tuner that cannot hear you, notes the app read wrongly from a PDF.

What helps

Tell me which iPhone, iPad or Mac you have, which version of iOS, iPadOS or macOS it runs, and what you were doing when it went wrong. If a score is the problem, say what kind of file it is (PDF, MusicXML, MIDI).

Bought on this website, within 14 days of your first payment: Request licence cancellation. Subscribed in the app through the App Store: request a refund from Apple.